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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Foundations of Marketing Analytics

      Skills you'll gain: Marketing Analytics, Customer Analysis, Descriptive Statistics, Customer Insights, Customer Demand Planning, Data Analysis, Pivot Tables And Charts, Exploratory Data Analysis, Marketing, Market Research, Social Media, Market Analysis, Business Analysis, Forecasting, Analytical Skills, Data Mining, Social Media Management, Marketing Effectiveness, Probability, Microsoft Excel

      4.3
      Rating, 4.3 out of 5 stars
      ·
      520 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Business Intelligence

      Skills you'll gain: Dashboard, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Modeling, Data Pipelines, Database Design, Data Storytelling, Data Warehousing, Stakeholder Communications, Interviewing Skills, Data Visualization, Business Analysis, Data Integration, Business Process, SQL, Data Analysis, Applicant Tracking Systems, Resilience

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Health Information Literacy for Data Analytics

      Skills you'll gain: Data Validation, Data Quality, Data Governance, Extract, Transform, Load, Data Dictionary, Health Information Management, Data Modeling, Health Informatics, Data Management, Data Cleansing, Data Integration, Metadata Management, Analytical Skills, Medical Records, Health Care, Analytics, Analysis, Health Systems, Data Integrity, Data Warehousing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      276 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Human Resources (HR) Professionals

      Skills you'll gain: Prompt Engineering, Generative AI, HR Tech, Generative AI Agents, Workforce Planning, Human Resources, Human Resources Management and Planning, ChatGPT, Workflow Management, Human Resource Management, Human Resource Strategy, Data Ethics, Artificial Intelligence, Large Language Modeling, Technical Writing, Employee Engagement, Image Analysis, Content Creation, Virtual Environment, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Amsterdam

      Data Analytics for Lean Six Sigma

      Skills you'll gain: Lean Six Sigma, Process Improvement, Statistical Analysis, Statistical Hypothesis Testing, Minitab, Regression Analysis, Data Visualization Software, Probability & Statistics, Data Analysis, Descriptive Statistics, Histogram, Scatter Plots, Statistics, Box Plots, Correlation Analysis, Variance Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Social Media Marketing

      Skills you'll gain: Social Media Content, Social Media Management, Paid media, Social Media, Data Storytelling, Target Audience, Social Media Campaigns, Social Media Strategy, Social Media Marketing, Content Creation, Marketing Effectiveness, Content Performance Analysis, Customer experience strategy (CX), Advertising Campaigns, Marketing Budgets, Instagram, Presentations, Digital Marketing, Marketing, Brand Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      22K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      951 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Washington

      Social Media Data Analytics

      Skills you'll gain: Text Mining, Statistical Analysis, Unstructured Data, R Programming, Data Visualization Software, Regression Analysis, Data Analysis, Scripting, Data Collection, Python Programming, Application Programming Interface (API)

      4.1
      Rating, 4.1 out of 5 stars
      ·
      297 reviews

      Intermediate · Course · 1 - 4 Weeks

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introduction to Data Analytics

      Skills you'll gain: Business Metrics, Data Storytelling, Key Performance Indicators (KPIs), Data Visualization, Data Cleansing, Analytics, Data Analysis, Data Modeling, Data Quality, Business Analysis, Exploratory Data Analysis, Data Manipulation, Data-Driven Decision-Making, Generative AI, Data Management, Data Collection, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      914 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of California, Irvine

      Human Resources Analytics

      Skills you'll gain: Data Storytelling, Data-Driven Decision-Making, Human Resource Strategy, Human Resources, Business Metrics, Performance Metric, Workforce Planning, Business Analytics, Employee Training, Employee Engagement, Employee Retention, Compensation Analysis, Data Analysis, Recruitment Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I
      U
      I

      Multiple educators

      Data Science Foundations

      Skills you'll gain: Pseudocode, Data Literacy, Algorithms, Dashboard, Data Mining, Jupyter, Correlation Analysis, Pandas (Python Package), Plot (Graphics), Web Scraping, Data Analysis Software, Data Visualization Software, Data Analysis, Statistical Programming, Data Science, Data Collection, Machine Learning Algorithms, Unsupervised Learning, Machine Learning, Project Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      114K reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer analytics courses

    • Foundations of Marketing Analytics: Emory University
    • Google Business Intelligence: Google
    • Health Information Literacy for Data Analytics: University of California, Davis
    • Generative AI for Human Resources (HR) Professionals: IBM
    • Data Analytics for Lean Six Sigma: University of Amsterdam
    • Meta Social Media Marketing: Meta
    • Introduction to CRM with HubSpot: Coursera Project Network
    • Social Media Data Analytics: University of Washington
    • Customer Service Fundamentals: Knowledge Accelerators
    • Introduction to Data Analytics: Meta

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