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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      What is Product Lifecycle Management?

      Skills you'll gain: Product Lifecycle Management, Product Management, Process Management, Strategic Planning, Project Implementation, Compliance Management, Innovation, Data Management, Business Strategy, Change Management, Competitive Analysis

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing Implementation: Executing Strategies in a Connected, Data-Driven World

      Skills you'll gain: Customer Relationship Management, Search Engine Marketing, Digital Marketing, Direct Marketing, User Experience, Customer Data Management, Web Analytics and SEO, Public Relations, Marketing Communications, Cross-Channel Marketing, Search Engine Optimization, Marketing Strategy and Techniques, Marketing Automation, MarTech, Content Marketing, Customer experience strategy (CX), AI Personalization, Social Media, Business Ethics

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Arts and Heritage Management

      Skills you'll gain: Branding, Brand Management, Marketing Management, Business Management, Asset Management, Innovation, Consumer Behaviour, Fundraising, Marketing, Customer experience improvement, Customer Engagement, Sustainability Reporting, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      CRISC: Certified in Risk and Information Systems Control

      Skills you'll gain: Management Reporting, Project Risk Management, Continuous Monitoring, Computer Security Awareness Training, Risk Modeling, Threat Detection, Penetration Testing, Cyber Security Assessment, Compliance Management, Technology Strategies, Data Management, Regulatory Compliance, Governance Risk Management and Compliance, Business Reporting, Governance, Key Performance Indicators (KPIs), Information Technology, Performance Measurement, Disaster Recovery, Artificial Intelligence

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Global Marketing, Business-To-Consumer, Business Marketing, Peer Review, Hospitality Management, Brand Management, Marketing, Hospitality, Strategic Marketing, Branding, B2B Sales, Innovation, Growth Strategies, Marketing Strategies, Personalized Service, Consumer Behaviour, Revenue Management, Market Opportunities, Product Marketing, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Keller Williams Real Estate Agent

      Skills you'll gain: Lead Generation, Real Estate Sales, Real Estate Transactions, Client Services, Communication, Sales Prospecting, Customer experience improvement, Customer Relationship Management, Sales Process, Value Propositions, Real Estate, Market Data, Calendar Management, Database Management, Customer Relationship Building, Administrative Support, Budget Management, Contract Negotiation, Goal Setting, Interpersonal Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      167 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      IT Systems Design and Analysis 

      Skills you'll gain: Systems Design, Systems Analysis, Business Systems Analysis, Risk Management, Digital Transformation, Database Design, IT Management, Data Modeling, Systems Architecture, Process Design, Business Analysis, Business Technologies, Process Flow Diagrams, Information Technology, Business Process Modeling, Prototyping, Computer Science, Product Lifecycle Management, Agile Methodology, Business Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI Course for Marketing, Sales, and Campaigns

      Skills you'll gain: Sales Strategy, Generative AI, Business Marketing, AI Personalization, Marketing Analytics, Blogs, Sales Pipelines, Sales Process, Marketing Strategies, Cross Selling, Business Ethics, Content Marketing, Email Marketing, Emerging Technologies, Prompt Engineering, Content Creation, Customer Engagement, Social Media Marketing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Career Coach and Navigator

      Skills you'll gain: Constructive Feedback, Employee Onboarding, Ethical Standards And Conduct, Talent Pipelining, Professional Development, Stakeholder Engagement, Client Services, Virtual Teams, Diversity and Inclusion, Coaching, Recruitment, Conflict Management, Professional Networking, Customer Relationship Management, Relationship Building, Interviewing Skills, Goal Setting, Communication, Client Support, Recruitment Strategies

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      408 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI-Powered Business Operations

      Skills you'll gain: Business Process Modeling, Data Storytelling, Business Process Management, Customer Insights, Data Visualization, Storytelling, Business Process Automation, Generative AI, Process Design, Sales Strategy, Sales Presentation, Process Analysis, User Story, Product Roadmaps, Corporate Sustainability, Innovation, Customer Relationship Management (CRM) Software, Artificial Intelligence, Product Knowledge, Environmental Social And Corporate Governance (ESG)

      Intermediate · Specialization · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • What is Product Lifecycle Management?: Coursera Instructor Network
    • Digital Marketing Implementation: Executing Strategies in a Connected, Data-Driven World: University of Illinois Urbana-Champaign
    • Arts and Heritage Management: Università Bocconi
    • CRISC: Certified in Risk and Information Systems Control: Packt
    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • International Marketing & Cross Industry Growth: Yonsei University
    • Keller Williams Real Estate Agent: Keller Williams
    • IT Systems Design and Analysis : SkillUp EdTech
    • Generative AI Course for Marketing, Sales, and Campaigns: Simplilearn
    • Goodwill® Career Coach and Navigator: Goodwill Industries International

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