Skills you'll gain: AI Personalization, Taxonomy, Machine Learning Algorithms, System Design and Implementation, Applied Machine Learning, Business Metrics, Performance Testing, Data Synthesis, Solution Design, Machine Learning, Statistical Machine Learning, Advanced Mathematics, Analysis, Statistical Methods, Persona (User Experience), Dimensionality Reduction, Computational Thinking, Systems Design, A/B Testing, Algorithms

Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development

Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Technical Management, IT Management, Problem Management, Incident Management, Change Control

Skills you'll gain: Brand Strategy, Branding, Brand Marketing, Advertising Campaigns, Customer experience strategy (CX), Storytelling, Advertising, Logo Design, Content Marketing, Brand Management, Value Propositions, Brand Awareness, Production Planning, Customer experience improvement, Content Creation, Target Audience, Consumer Behaviour, Journalism, Creativity, Communication

Skills you'll gain: Software Architecture, API Design, Object Oriented Design, Model View Controller, Software Design Patterns, Unified Modeling Language, Microservices, Systems Architecture, Service Oriented Architecture, Web Services, Software Design, Restful API, Simple Object Access Protocol (SOAP), Object Oriented Programming (OOP), Application Programming Interface (API), Maintainability, Software Systems, Solution Architecture, JSON, Java

Skills you'll gain: Dashboard, Data Visualization, Excel Formulas, Presentations, Interactive Data Visualization, Data Storytelling, Data Presentation, Microsoft PowerPoint, Data Visualization Software, Analytics, Customer Analysis, Business Analytics, Verbal Communication Skills, Data Analysis, Business Intelligence, Microsoft Excel, Data-Driven Decision-Making, Consulting, Data Modeling, Data Cleansing

Skills you'll gain: Dashboard, Business Intelligence, Data Warehousing, Data Visualization, SQL, Data Storytelling, IBM DB2, Pivot Tables And Charts, Descriptive Statistics, Database Design, MySQL, Star Schema, Relational Databases, Business Analytics, Data Analysis, Data Cleansing, Tableau Software, Data Mining, Data Wrangling, Data Collection

Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development

Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, DevOps, Cloud Computing Architecture, Team Performance Management, Cloud Computing, Cloud Security, Cloud Services, Cloud Infrastructure, Agile Product Development, Infrastructure as Code (IaC), Continuous Delivery, Cloud-Native Computing, Sprint Planning, User Story, Test Driven Development (TDD), Public Cloud, Continuous Integration, Cloud Storage

Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing

Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Identity and Access Management, Cloud Security, Generative AI, Cloud Applications, Containerization, Cloud Services, Cloud Computing, Cloud Management, OAuth, Virtual Machines, Network Security, Threat Management, Application Security, Data Security