Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Digital Advertising, Online Advertising, Persona Development, Digital Marketing, Keyword Research, Marketing, Web Analytics and SEO, Marketing Strategies, Pay Per Click Advertising, Target Audience, Customer Acquisition Management, Customer Engagement, Advertising, Web Content

Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Customer Service, Customer Complaint Resolution, Performance Metric, Customer Relationship Building, Customer experience improvement, Continuous Improvement Process, Quality Improvement, Expectation Management, Technical Support, Verbal Communication Skills, Relationship Management, Customer Retention, Key Performance Indicators (KPIs), Active Listening, Communication Strategies

Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Consumer Behaviour, Branding, Employee Engagement, Business Ethics, Customer Insights, Brand Management, Brand Strategy, User Experience, Experience Design, Business Risk Management, Leadership

Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour

Skills you'll gain: Customer Engagement, Customer experience improvement, Generative AI, Customer Service, Team Oriented, Data Ethics, Information Privacy, Compliance Training, Business Process Automation, Automation, Artificial Intelligence, Cross-Functional Collaboration

Skills you'll gain: English Language, Customer Complaint Resolution, Customer Service, Customer Inquiries, Product Knowledge, Telephone Skills, Verbal Communication Skills, Vocabulary, Consumer Behaviour, E-Commerce, Grammar, Communication, Writing

Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Generative AI, Cloud Applications, Containerization, Identity and Access Management, Cloud Services, Cloud Computing, Virtual Machines, Cloud Storage, Network Infrastructure, Application Deployment, Data Storage Technologies, Serverless Computing, Scalability

Skills you'll gain: Growth Strategies, Customer Acquisition Management, Entrepreneurial Finance, Sales Presentation, Key Performance Indicators (KPIs), Peer Review, Presentations, Financial Analysis, Entrepreneurship, Financial Statements, Storytelling, Business Valuation, Target Market, Risk Analysis, Market Opportunities, Customer Demand Planning, Proposal Development, Brand Strategy, New Product Development, Finance

Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Data Lakes, AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Serverless Computing, Load Balancing, Cloud Computing, Cloud Computing Architecture, Cloud Solutions, Cloud Storage, Data Architecture, Solution Architecture, Hybrid Cloud Computing, Data Infrastructure, Scalability, User Accounts, Data Engineering, Amazon Elastic Compute Cloud