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Explore the CRM Course Catalog
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Closing (Sales), Sales Process, Lead Generation, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Strategy, Sales Enablement, Prospecting and Qualification, Customer Engagement, Communication
- Status: Free Trial
Skills you'll gain: Email Marketing, Campaign Management, Content Marketing, Marketing Automation, Newsletters, Direct Marketing, Marketing Strategy and Techniques, Marketing, Marketing Analytics, HubSpot CRM, Copywriting, Promotional Strategies, Goal Setting, A/B Testing, Customer Retention, Performance Analysis, Key Performance Indicators (KPIs), Presentations
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: Large Language Modeling, Digital Advertising, Marketing Planning, ChatGPT, Generative AI, Marketing Strategies, Brand Strategy, Strategic Marketing, Content Marketing, Customer experience improvement, Branding, Customer Relationship Management, Brand Awareness, Marketing Design, Content Development and Management, Prompt Engineering, AI Personalization, Digital Marketing, Customer Insights, Machine Learning
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making
- Status: Free Trial
Illinois Tech
Skills you'll gain: Global Marketing, Brand Management, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Marketing Planning, Customer Relationship Management, Customer Relationship Building, Marketing Communications, Digital Marketing, Marketing Channel, Corporate Sustainability, Business Ethics, Promotional Strategies, Value Propositions, Product Management
- Status: Free Trial
Skills you'll gain: Media Relations, Crisis Management, Internal Communications, Communication Planning, Public Relations, Communication Strategies, Incident Management, Press Releases, Media Strategy, Stakeholder Communications, Real Time Data, Generative AI Agents
- Status: Free Trial
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Service, E-Commerce, Customer Relationship Management, Email Marketing, Customer Insights, Web Analytics, Performance Analysis, Digital Marketing, Portfolio Management, Marketing Analytics
- Status: Free Trial
Skills you'll gain: Stakeholder Management, Communication Planning, Leadership, Leadership and Management, Emotional Intelligence, Project Management, Resource Management, Virtual Teams, Communication Strategies, Communication, Negotiation, Decision Making
- Status: Free Trial
SkillUp EdTech
Skills you'll gain: Communication Planning, Virtual Teams, Stakeholder Management, Agile Product Development, Product Requirements, Negotiation, User Story, Cross-Functional Collaboration, Conflict Management, Communication, Backlogs, Agile Methodology, Prioritization
- Status: Free Trial
Salesforce
Skills you'll gain: Prospecting and Qualification, Sales Process, Sales Development, Salesforce, Lead Generation, Sales Pipelines, Sales Management, Sales Operations, Campaign Management, Data Import/Export, Customer Relationship Management (CRM) Software
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Customer Engagement, Big Data, Customer Insights, Customer experience strategy (CX), Business Analytics, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence
In summary, here are 10 of our most popular crm courses
- How to Generate and Maintain a Healthy Sales Pipeline:Â Coursera Instructor Network
- Think Outside the Inbox: Email Marketing:Â Google
- Generative AI in Marketing:Â University of Virginia Darden School Foundation
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Marketing Strategy:Â Illinois Tech
- Media Relations and Crisis Management:Â Microsoft
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Project Management Communication, Stakeholders & Leadership :Â SkillUp EdTech
- Product Owner: Communications & Stakeholder Management :Â SkillUp EdTech