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Explore the Service Design Course Catalog
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Skills you'll gain: User Experience Design, User Story, Ideation, Usability, Web Content Accessibility Guidelines, User Research, Design Thinking, Human Centered Design, Competitive Analysis, Persona Development
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Failure Analysis, Mechanical Design, Equipment Design, Mechanical Engineering, Structural Analysis, Engineering Analysis, Engineering Design Process, Manufacturing Processes, Engineering Calculations
University of Virginia
Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Creativity, Strategic Thinking, Market Opportunities, Human Centered Design, Storytelling, Business Modeling, Empathy, Leadership
Adobe
Skills you'll gain: Design, Design Elements And Principles, Typography, Graphic and Visual Design, Graphic Design, Web Content Accessibility Guidelines, Innovation, Color Theory, Creativity, Logo Design, Content Creation, Branding, Design Strategies
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: [object Object]
Skills you'll gain: Quality Management, Project Scoping, Project Closure, Project Management, Project Management Life Cycle, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Quality Monitoring, Backlogs, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Risk Management, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
California Institute of the Arts
Skills you'll gain: User Research, Wireframing, User Interface and User Experience (UI/UX) Design, UI/UX Strategy, Information Architecture, Mockups, User Experience Design, Responsive Web Design, User Interface (UI), User Experience, User Interface (UI) Design, Web Design, User Centered Design, Interaction Design, Prototyping, Graphic and Visual Design, Web Language, HTML and CSS, User Flows, Design
California Institute of the Arts
Skills you'll gain: Typography, Design Elements And Principles, Graphic Design, Graphic and Visual Design, Design, Visual Design, Digital Design, Color Theory, Adobe Photoshop, Adobe Illustrator, Creativity
- Status: [object Object]
Microsoft
Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Design Thinking, Prototyping, Usability Testing, Persona (User Experience), Wireframing, Design Research, User Interface and User Experience (UI/UX) Design, Interaction Design, Web Content Accessibility Guidelines, Human Centered Design, Usability, User Interface (UI) Design, User Centered Design, Figma (Design Software), Design, Mockups
Service Design learners also search
In summary, here are 10 of our most popular service design courses
- Customer Service Fundamentals: Knowledge Accelerators
- CVS Health Call Center Customer Service: CVS Health
- Start the UX Design Process: Empathize, Define, and Ideate: Google
- Machine Design Part I: Georgia Institute of Technology
- Design Thinking for Innovation: University of Virginia
- Design Fundamentals: Adobe
- Introduction to Customer Service: CVS Health
- Google Project Management:: Google
- Technical Support Fundamentals: Google
- UI / UX Design: California Institute of the Arts