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Results for "customer relationship management"
- Status: Free Trial
University of Minnesota
Skills you'll gain: Performance Management, Compensation Strategy, Compensation Management, Employee Performance Management, Compensation and Benefits, Performance Appraisal, Talent Acquisition, Performance Review, Compensation Analysis, Workforce Planning, Employee Onboarding, Recruitment, Talent Recruitment, Management Training And Development, Recruitment Strategies, Performance Measurement, Human Resource Strategy, Payroll, Human Resources Management and Planning, Human Resource Policies
- Status: Preview
Skills you'll gain: Stakeholder Engagement, Professional Networking, Business Development, Relationship Management, Rapport Building, Communication, Upselling, Business Communication, Customer Retention, Organizational Development, Active Listening
- Status: Free TrialStatus: AI skills
Skills you'll gain: Social Media Content, Social Media Management, Paid media, Social Media, Data Storytelling, Target Audience, Social Media Campaigns, Social Media Strategy, Social Media Marketing, Content Creation, Marketing Effectiveness, Content Performance Analysis, Customer experience strategy (CX), Advertising Campaigns, Marketing Budgets, Instagram, Presentations, Digital Marketing, Marketing, Brand Management
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Operations Management, Forecasting, Procurement, Transportation, Supply Chain, and Logistics, Demand Planning, Lean Six Sigma, Purchasing, Operational Efficiency, Supply Chain, Warehousing, Logistics, Production Process, Supply Chain Systems, Lean Methodologies, Quality Management, Inventory Management System, Warehouse Management, Six Sigma Methodology, Supply Chain Planning
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Active Listening, Conflict Management, Peer Review, Intercultural Competence, Social Skills, Mediation, Cultural Sensitivity, Cultural Diversity, Communication Strategies, Collaboration, Interpersonal Communications, Relationship Management, Diversity Awareness, Cooperation, Negotiation, Employee Engagement, Teamwork, Recognizing Others, Assertiveness, Communication
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Preview
Yale University
Skills you'll gain: Financial Market, Investment Banking, Portfolio Management, Finance, Capital Markets, Financial Services, Corporate Finance, Derivatives, Investments, Financial Regulation, Risk Management, Behavioral Economics, Equities, Underwriting, Securities (Finance), Lending and Underwriting, Market Dynamics, Governance, Insurance, Environmental Social And Corporate Governance (ESG)
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Data-Driven Decision-Making, Analytics, Predictive Analytics, Descriptive Analytics, Consumer Behaviour, Data Analysis, Advanced Analytics, Business Analysis, Revenue Management, Descriptive Statistics, Data Collection, Predictive Modeling, Regression Analysis, Process Improvement and Optimization, Correlation Analysis
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Preview
University of London
Skills you'll gain: People Management, Conflict Management, Employee Performance Management, Performance Management, Decision Making, People Development, Leadership, Interviewing Skills, Compensation Management, Recruitment, Team Motivation, Goal Setting
Searches related to customer relationship management
In summary, here are 10 of our most popular customer relationship management courses
- Human Resource Management: HR for People Managers: University of Minnesota
- Relationship Management and Business Development : Starweaver
- Meta Social Media Marketing: Meta
- Supply Chain Management: Rutgers the State University of New Jersey
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Conflict Management: University of California, Irvine
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Financial Markets: Yale University
- GenerativeAI for Customer Success: Coursera Instructor Network
- Customer Analytics: University of Pennsylvania