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Explore the CRM Course Catalog
Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Sales Presentations, Technical Sales, Interviewing Skills, Customer Relationship Building
- Status: Free
Coursera Instructor Network
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making, Goal Setting, Needs Assessment
Skills you'll gain: Rapport Building, Digital Transformation, Data Centers, Customer Relationship Building, Sales Training, Technical Sales, Interviewing Skills, Technical Communication, Business Research, Solution Selling, Computer Hardware, Software As A Service, Needs Assessment
Coursera Project Network
Skills you'll gain: Order Management, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Amazon Web Services, Data Security, Billing & Invoicing, Estimation
LearnKartS
Skills you'll gain: Salesforce, Salesforce Development, Data Management, Business Process Automation, User Accounts, Application Deployment, Workflow Management, Security Management, Customer Relationship Management (CRM) Software, Administration, Data Import/Export, Data Security, Role-Based Access Control (RBAC)
Simplilearn
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Automation, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Product Promotion, Search Engine Optimization, Digital Marketing, Customer Engagement, Advertising
University of Michigan
Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Organizational Development, Automation, Workflow Management, Artificial Intelligence, Business Process Automation, Organizational Structure, Emerging Technologies, Customer Relationship Management, Ethical Standards And Conduct
Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Customer Service, Retail Sales, Verbal Communication Skills, Customer Relationship Management, Interpersonal Communications, Assertiveness, Empathy, Conflict Management, Emotional Intelligence, Problem Solving
- Status: Free
Coursera Project Network
Skills you'll gain: Outbound Calls, Workflow Management, Business Process Automation, Customer Service, Customer Relationship Management (CRM) Software, Setting Appointments, Automation, Artificial Intelligence, Systems Integration, System Configuration
Skills you'll gain: Team Building, Agile Project Management, Sprint Planning, Backlogs, Team Management, Agile Methodology, Sprint Retrospectives, Project Performance, Project Risk Management, Cross-Functional Collaboration, Prioritization, Stakeholder Communications, Continuous Improvement Process
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Operations, Sales Process, Sales Enablement, Sales Management, Sales Strategy, Sales Training, Sales Pipelines, ChatGPT, Business Ethics, Customer Relationship Management, Data-Driven Decision-Making, Emerging Technologies
- Status: Free
Coursera Instructor Network
Skills you'll gain: Marketing Analytics, Google Analytics, Campaign Management, Generative AI, Customer Analysis, Marketing Automation, Performance Analysis, Marketing Strategies, Marketing Effectiveness, Customer Insights, Data Ethics, Analytics, Business Ethics
In summary, here are 10 of our most popular crm courses
- What Does IT Sales Entail?:Â Dell
- How to Develop an Account Strategy:Â Coursera Instructor Network
- Setting Up Your Sale:Â Dell
- Income Features in ProfitBooks:Â Coursera Project Network
- Salesforce Admin Functions:Â LearnKartS
- Mobile Marketing:Â Simplilearn
- Generative AI Integration: Effects on Labor and Workforce:Â University of Michigan
- Maneja objeciones y clientes difÃciles en retail:Â UBITS
- GoHighLevel for Beginners: Voice AI Automated Appointments :Â Coursera Project Network
- Agile Scrum Master Certification Exam Prep (CSM):Â Packt