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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Representante de Ventas de HubSpot

      Skills you'll gain: Sales Enablement, Sales Management, Sales Presentations, Sales Process, Sales Development, Data Visualization, Lead Generation, Service Level Agreement, Dashboard, Sales Training, HubSpot CRM, Prospecting and Qualification, Data Presentation, Sales Prospecting, Peer Review, Sales Strategy, Training Programs, Business Reporting, Sales, Persona Development

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Selling with Confidence

      Skills you'll gain: Overcoming Objections, Closing (Sales), Selling Techniques, Value Propositions, Sales Presentation, Sales Process, Sales, Customer Service, Inside Sales, Outside Sales, Verbal Communication Skills, Customer Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Driving Customer Equity with AI

      Skills you'll gain: Customer Retention, Customer Analysis, Marketing Automation, Marketing Effectiveness, Customer Insights, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, MarTech, Customer Relationship Management, AI Personalization, Predictive Modeling

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      What Does IT Sales Entail?

      Skills you'll gain: Sales Process, Sales Management, Inside Sales, Prospecting and Qualification, Sales, Business Communication, Sales Strategy, Outside Sales, Active Listening, Communication, Professional Networking, Prioritization, Customer Relationship Building

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Customer Data, Analytics, and Segmentation

      Skills you'll gain: Sales Strategy, Customer Relationship Management (CRM) Software, Microsoft Copilot, Customer Analysis, Sales, Data Cleansing, Customer Data Management, Customer Insights, Sales Prospecting, Data Quality, Cross Selling, Upselling, Data Integrity, Data-Driven Decision-Making, Predictive Analytics, Data Integration, Advanced Analytics, Data Security

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Winning at Sales

      Skills you'll gain: Sales Presentations, Sales Management, Sales Territory Management, Account Management, Sales, Sales Strategy, Sales Process, Closing (Sales), Presentations, Consultative Selling, Showrooms, Overcoming Objections, Client Services, Customer Relationship Management, Employee Coaching, Rapport Building, Active Listening

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Capstone: Making the Case for AI

      Skills you'll gain: Customer experience improvement, Generative AI, AI Personalization, Marketing Effectiveness, Marketing Analytics, Customer Insights, Marketing Strategies, Customer Relationship Management (CRM) Software, Artificial Intelligence, Content Creation

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Designing a Customer Support Chatbot Using Flowise

      Skills you'll gain: User Interface (UI), ChatGPT, Self Service Technologies, Generative AI Agents, Customer Service, Client Support, Prompt Engineering, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crea gráficos para Facebook en Visme

      Skills you'll gain: Facebook, Marketing Design, Advertising, Online Advertising, Marketing, Social Media Content, Social Media, Social Media Marketing, Content Creation, Graphic Design

      Beginner · Guided Project · Less Than 2 Hours

    • A

      Alfaisal University | KLD

      التركيز على العملاء وأثر ذلك على الربحية

      Skills you'll gain: Customer Retention, Customer Analysis, Customer Insights, Customer Relationship Management, Customer experience strategy (CX), Marketing Strategies, Target Market, Market Dynamics, Market Analysis, Technology Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crea diseños de marca para tu pequeña empresa con Canva

      Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Marketing Design, Graphic Design, Design, Branding, Product Design, Brand Management, Content Creation, Marketing Communications, Content Marketing

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular crm courses

    • Representante de Ventas de HubSpot: HubSpot Academy
    • Selling with Confidence: Dell
    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • Driving Customer Equity with AI: Emory University
    • What Does IT Sales Entail?: Dell
    • Customer Data, Analytics, and Segmentation: Microsoft
    • Winning at Sales: Packt
    • Capstone: Making the Case for AI: Emory University
    • Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
    • Crea gráficos para Facebook en Visme: Coursera Project Network

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