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Results for "customer relationship management (crm) software"
The Hong Kong University of Science and Technology
Skills you'll gain: Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Engineering, Unified Modeling Language, System Testing, Verification And Validation, Unit Testing, System Design and Implementation, Agile Software Development, Secure Coding, Test Case, Requirements Analysis, Waterfall Methodology
University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Software Design Patterns, Design Thinking, Software Development Methodologies, Agile Methodology, Agile Project Management, Process Mapping, Software Engineering, Kanban Principles, Software Development Life Cycle, Application Security, Scrum (Software Development), Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Requirements Analysis, Application Deployment, Lean Methodologies, Lean Manufacturing
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Development Environment, Project Management Institute (PMI) Methodology, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, Systems Development Life Cycle, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Engineering Software, Software Design, Process Driven Development, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
University of Colorado Boulder
Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Agile Project Management, Scheduling, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Software Development, Risk Management, Agile Methodology, Project Scoping, Stakeholder Engagement
DeepLearning.AI
Skills you'll gain: Database Design, Software Documentation, Software Design Patterns, Database Systems, Software Testing, ChatGPT, Technical Documentation, Generative AI, Software Design, Code Review, Software Architecture, Software Systems, System Design and Implementation, Dependency Analysis, Artificial Intelligence, Software Development Tools, OpenAI, Software Development, Natural Language Processing, Debugging
Skills you'll gain: Generative AI, Software Development Life Cycle, Unit Testing, ChatGPT, HTML and CSS, Development Environment, Web Design and Development, Jupyter, Hypertext Markup Language (HTML), Software Engineering, Artificial Intelligence, Cascading Style Sheets (CSS), Web Development, Data Ethics, Application Deployment, Web Applications, Automation, Interviewing Skills, CI/CD, Professional Networking
University of California, Irvine
Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Role-Based Access Control (RBAC), Sales Management, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Stakeholder Communications, User Accounts, Identity and Access Management, Data Security
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Organizational Effectiveness, Stakeholder Management, Leadership, Process Management
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Software Engineering: Implementation and Testing: The Hong Kong University of Science and Technology
- Software Development Lifecycle: University of Minnesota
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- IBM IT Project Manager: IBM
- Software Engineering: The Hong Kong University of Science and Technology
- GenerativeAI for Customer Success: Coursera Instructor Network
- Project Management: University of Colorado Boulder
- Generative AI for Software Development: DeepLearning.AI
- IBM AI Developer: IBM
- Salesforce Basics: University of California, Irvine