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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Generative AI for Cybersecurity Professionals

      Skills you'll gain: Prompt Engineering, Generative AI, Incident Response, Data Ethics, Endpoint Detection and Response, ChatGPT, Security Information and Event Management (SIEM), Cyber Threat Hunting, Cyber Security Assessment, Cybersecurity, Computer Security Incident Management, Threat Management, Threat Detection, Artificial Intelligence, Large Language Modeling, Malware Protection, Incident Management, Technical Writing, Vulnerability Management, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) and Cloud Fundamentals

      Skills you'll gain: Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cloud Computing, Cloud Security, Encryption, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Operating Systems, Cyber Attacks, Data Storage, Network Protocols, Software Development, Hardware Troubleshooting, Network Administration, Desktop Support, Peripheral Devices

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support for Software

      Skills you'll gain: Desktop Support, Software Installation, Technical Support, Operating Systems, System Support, Debugging, Microsoft Windows, Performance Tuning, Problem Management, System Configuration, Technical Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM & Darden Digital Strategy

      Skills you'll gain: Data Storytelling, Data Visualization, Extract, Transform, Load, Digital Transformation, Generative AI Agents, Cloud Computing Architecture, Competitive Analysis, Generative AI, Data Analysis, Cloud Computing, Cloud Security, Data Integrity, Strategic Thinking, Statistical Analysis, Cloud Services, Cloud Infrastructure, Business Strategy, Business Transformation, Product Lifecycle Management, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      47K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Back-end JavaScript Developer

      Skills you'll gain: Serverless Computing, Software Development Life Cycle, Node.JS, Cloud-Native Computing, OpenShift, Back-End Web Development, GitHub, Software Architecture, Web Development Tools, Microservices, CI/CD, Containerization, Agile Methodology, Responsive Web Design, Kubernetes, Development Environment, Git (Version Control System), Javascript, Professional Networking, Azure DevOps

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Neural Networks and Deep Learning

      Skills you'll gain: Deep Learning, Artificial Neural Networks, Supervised Learning, Computer Vision, Machine Learning, Linear Algebra, Python Programming, Performance Tuning, Calculus

      4.9
      Rating, 4.9 out of 5 stars
      ·
      123K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Indian School of Business

      Trading Algorithms

      Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Trading, Technical Analysis, Analysis, Market Dynamics, Equities, Market Research, Portfolio Management, Risk Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Project Manager

      Skills you'll gain: Agile Software Development, Stakeholder Management, Software Development Life Cycle, Project Management, Agile Methodology, Project Management Life Cycle, Software Architecture, Project Documentation, Project Closure, Development Environment, Software Design, Stakeholder Engagement, Computer Systems, Professional Networking, Information Technology, Risk Management, Leadership, Agile Project Management, Project Management Institute (PMI) Methodology, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Business Intelligence (BI) Analysts

      Skills you'll gain: Prompt Engineering, Generative AI, Business Intelligence, Data Visualization, Infographics, Dashboard, Data Storytelling, Data Cleansing, ChatGPT, Data Visualization Software, Business Analytics, Statistical Analysis, Data Synthesis, Data Quality, Artificial Intelligence, Large Language Modeling, Query Languages, Anomaly Detection, Technical Writing, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Software Developers

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Software Engineering, Software Development, Software Testing, Data Ethics, DevSecOps, Test Case, Prototyping, Maintainability, Application Development, CI/CD, Artificial Intelligence, Software Architecture, Code Review, Technical Writing, Natural Language Processing, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Relational Database Administrator

      Skills you'll gain: Data Warehousing, SQL, Linux Commands, Database Administration, Web Scraping, IBM DB2, Bash (Scripting Language), Data Pipelines, Apache Airflow, Database Design, MySQL, Database Management, Database Architecture and Administration, Star Schema, Extract, Transform, Load, Relational Databases, Data Engineering, Generative AI, Jupyter, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      59K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      Y

      Yale University

      The Science of Well-Being

      Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Behavior Management, Psychology, Decision Making, Productivity, Mental Health, Social Skills, Mindfulness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      39K reviews

      Mixed · Course · 1 - 3 Months

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    1…789…245

    In summary, here are 10 of our most popular technical support courses

    • IBM Generative AI for Cybersecurity Professionals: IBM
    • Information Technology (IT) and Cloud Fundamentals: IBM
    • Dell Technologies Technical Support for Software: Dell
    • IBM & Darden Digital Strategy: IBM
    • IBM Back-end JavaScript Developer: IBM
    • Neural Networks and Deep Learning: DeepLearning.AI
    • Trading Algorithms: Indian School of Business
    • IBM IT Project Manager: IBM
    • Generative AI for Business Intelligence (BI) Analysts: IBM
    • Generative AI for Software Developers: IBM

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