Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment

Skills you'll gain: Apache Spark, Graph Theory, Data Pipelines, Exploratory Data Analysis, Data Integration, Data Modeling, Big Data, Data Management, Data Store, Box Plots, Database Management Systems, Apache Hadoop, Databases, Network Analysis, Applied Machine Learning, Database Systems, Regression Analysis, Scatter Plots, Data Processing, MongoDB

Skills you'll gain: SQL, Web Scraping, Extract, Transform, Load, Database Design, MySQL, Relational Databases, Database Systems, Data Transformation, Big Data, IBM DB2, Stored Procedure, Databases, Data Architecture, Database Management, Data Pipelines, Data Storage Technologies, Jupyter, PostgreSQL, Data Governance, Python Programming

Skills you'll gain: Predictive Modeling, Data Storytelling, Data Presentation, Predictive Analytics, Exploratory Data Analysis, Data Governance, Business Analytics, Analytics, Statistical Modeling, Operations Research, Relational Databases, Data Visualization, Data Analysis, Data-Driven Decision-Making, Business Intelligence, Big Data, Business Analysis, Databases, Organizational Structure, SQL

Skills you'll gain: Data Governance, Business Analytics, Analytics, SQL, Relational Databases, Data Analysis, Business Intelligence, Big Data, Databases, Organizational Structure, Data Management, Data Quality, Data Storage, Data Access, Cloud Computing

Skills you'll gain: Business Analytics, Analytics, Operational Analysis, Descriptive Analytics, Predictive Analytics, Data-Driven Decision-Making, Risk Analysis, Advanced Analytics, Demand Planning, Forecasting, Operations Management, Spreadsheet Software, Business Risk Management, Decision Making, Process Optimization, Simulation and Simulation Software, Decision Tree Learning, Inventory Control, Microsoft Excel, Probability Distribution

Skills you'll gain: Social Media, Data Mining, Social Media Management, Consumer Behaviour, Marketing Analytics, Customer Insights, Content Performance Analysis, Unstructured Data, Big Data, Trend Analysis, Data Analysis Software

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making

Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data Integration, Data Literacy, Business Analytics, Real Time Data, Data Modeling, Data Analysis, Dashboard, Data-Driven Decision-Making, Data Storytelling, Business Metrics

Skills you'll gain: People Analytics, Performance Measurement, Workforce Planning, Human Resources Management and Planning, Talent Management, Organizational Effectiveness, Workforce Management, Employee Performance Management, Analytics, Performance Management, Data Analysis, Data-Driven Decision-Making, Collaboration, Employee Retention, Network Analysis, Predictive Analytics, Diversity Equity and Inclusion Initiatives

Skills you'll gain: Generative AI Agents, Data Literacy, Generative AI, Data Mining, Enterprise Architecture, Data Analysis, Data Science, Data Architecture, Strategic Decision-Making, OpenAI, Information Architecture, Data-Driven Decision-Making, Big Data, Data Management, Strategic Thinking, Artificial Intelligence, ChatGPT, Analytics, Business Process Automation, Leadership

Skills you'll gain: Data Storytelling, Data Visualization, Dashboard, Extract, Transform, Load, Pivot Tables And Charts, Data Analysis, IBM Cognos Analytics, Data Cleansing, Excel Formulas, Statistical Analysis, Data Visualization Software, Looker (Software), Data Quality, Business Analytics, Big Data, Microsoft Excel, Data Wrangling, Data Processing, Data Mining, Exploratory Data Analysis