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Results for "service management"
Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer Relationship Management, Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Revenue Management, Business Marketing, Health Care, Capacity Management, Experience Design
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level, Probability & Statistics
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Puppet (Configuration Management Tool), CI/CD, Containerization, Debugging, Bash (Scripting Language), Infrastructure as Code (IaC), Docker (Software), Continuous Deployment, Continuous Integration, Technical Communication, Network Troubleshooting, Linux Commands, Linux, Scripting, Automation, Python Programming, Computer Programming
University of Colorado Boulder
Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Agile Project Management, Scheduling, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Software Development, Risk Management, Agile Methodology, Project Scoping, Stakeholder Engagement
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Organizational Leadership, Business Management, Business Ethics, Change Management, Organizational Effectiveness, Strategic Leadership, Leadership, Decision Making, Industrial and Organizational Psychology, Influencing, Strategic Thinking, Culture, People Analytics
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Manufacturing Operations, Forecasting, Process Improvement, Supplier Management, Operations Management, Purchasing, Supply Management, Operational Efficiency, Warehouse Management, Supply Chain Planning, Sales Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Computing, Artificial Intelligence, Generative AI, Data Ethics, OpenAI, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure As A Service (IaaS), Big Data, Emerging Technologies, Data Analysis, Data Science, Deep Learning, Digital Transformation
University of Michigan
Skills you'll gain: Web Scraping, Data Processing, Relational Databases, JSON, Database Design, SQL, Network Protocols, Databases, Web Services, Restful API, Programming Principles, Data Cleansing, Data Structures, Data Storytelling, Data Collection, Computer Programming, Python Programming, Data Manipulation, Development Environment, Computational Thinking
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Organizational Strategy, Team Building, Strategic Leadership, Conflict Management, Leadership Development, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Change Management, Decision Making, Teamwork, Strategic Thinking
University of Pennsylvania
Skills you'll gain: People Management, Financial Reporting, Financial Data, Financial Statements, Health Systems, Health Care Administration, Income Statement, Employee Performance Management, Financial Analysis, Performance Measurement, Key Performance Indicators (KPIs), Business Metrics, Decision Making, Organizational Change, Program Evaluation, Health Care, Organizational Structure, Performance Analysis, Healthcare Industry Knowledge, Medicare
In summary, here are 10 of our most popular service management courses
- International Hospitality & Healthcare Services Marketing: Yonsei University
- Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
- Improving Customer Retention: Coursera Instructor Network
- Google IT Automation with Python: Google
- Project Management: University of Colorado Boulder
- Managing the Organization: University of Illinois Urbana-Champaign
- Supply Chain Management: Rutgers the State University of New Jersey
- Technical Support Fundamentals: Google
- Key Technologies for Business: IBM
- Python for Everybody: University of Michigan