Skills you'll gain: Accounts Payable and Receivable, Inventory Management System, Financial Reporting, Bookkeeping, Ledgers (Accounting), Inventory Control, Accounting and Finance Software, Order Processing, Budget Management, Expense Management, Cost Management, Financial Accounting

Skills you'll gain: Greeting Customers, De-escalation Techniques, Product Knowledge, Customer Service, Cross Selling, Professionalism, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Engagement, Empathy, Emotional Intelligence, Verbal Communication Skills, Social Media, Non-Verbal Communication, Communication, Time Management

Skills you'll gain: Hospitality Management, Human Resources Management and Planning, Recruitment, Training Programs, Customer experience improvement, Hospitality, Performance Appraisal, Recruitment Strategies, Employee Training, Business Ethics, Human Resources, Business Management, Legal Risk, Environmental Social And Corporate Governance (ESG), New Hire Orientations, Job Analysis, Employee Onboarding

Skills you'll gain: Hospitality Management, Event Management, Hospitality, Customer Service, Leadership Development, Leadership, Customer experience improvement, Talent Management, Personalized Service, Verbal Communication Skills, Operational Excellence, Corporate Sustainability, Customer Insights, Consumer Behaviour

Skills you'll gain: Food and Beverage, Product Knowledge, Customer experience strategy (CX), Hospitality, Operational Excellence, Business Management, Global Marketing, Professional Networking, Consumer Behaviour, Thought Leadership, Product Management, Business Strategy, Growth Strategies, Brand Management, Innovation, Market Opportunities, Marketing

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution

Skills you'll gain: Food Safety and Sanitation, Food and Beverage, Health And Safety Standards, Cleanliness, Restaurant Management, Food Quality Assurance And Control, Compliance Management, Regulatory Compliance, Risk Analysis, Risk Management, Sanitation, Employee Training

Skills you'll gain: Revenue Management, Restaurant Management, Hospitality Management, Forecasting, Key Performance Indicators (KPIs), Revenue Forecasting, Team Management, Performance Analysis, Performance Measurement, Data Quality, Customer Demand Planning, Data Analysis, Business Strategies, Data-Driven Decision-Making, Business Reporting

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Service Design, Change Management, Design Thinking, Innovation, Cross-Functional Collaboration, Customer experience strategy (CX), Hospitality, Personalized Service, Hotel Operations, Corporate Sustainability, Feasibility Studies, Collaboration, Continuous Improvement Process, Customer Analysis, Digital Transformation, Key Performance Indicators (KPIs)

Skills you'll gain: Database Management, Web Scraping, SQL, MySQL, Databases, Data Store, Database Systems, Scripting, Data Structures, Data Manipulation, Dataflow, Python Programming, Data Import/Export

Skills you'll gain: Revenue Management, Market Intelligence, Market Data, Hotel Operations, Market Research, Market Share, Key Performance Indicators (KPIs), Hospitality, Revenue Forecasting, Competitive Analysis, Benchmarking, Business Technologies, Data-Driven Decision-Making, Strategic Thinking, Data Analysis, Data Visualization