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Results for "customer success management"
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Manufacturing Operations, Forecasting, Process Improvement, Supplier Management, Operations Management, Purchasing, Supply Management, Operational Efficiency, Warehouse Management, Supply Chain Planning, Sales Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics
West Virginia University
Skills you'll gain: Recruitment, Sales Training, Sales Management, Talent Recruitment, Sales Strategy, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Performance Management, Goal Setting
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
IESE Business School
Skills you'll gain: Product Management, Marketing, Brand Management, Brand Marketing, Product Lifecycle Management, Marketing Strategies, Marketing Communications, Marketing Channel, Communication Strategies, Consumer Behaviour, Customer Analysis, Value Propositions, Market Analysis
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Market Opportunities, Customer Analysis, Customer Engagement, Target Market, Customer Insights, Customer Acquisition Management, Consumer Behaviour, Business Marketing
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Contract Management, Customer Relationship Management (CRM) Software
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Project Implementation, Project Documentation, Taking Meeting Minutes, Project Schedules, Project Management, Workflow Management, Brainstorming, Meeting Facilitation, Technical Documentation, Document Management, Scheduling, Team Oriented, Communication Strategies
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer Analysis, User Feedback, Needs Assessment, Consumer Behaviour, Business Strategies, Market Opportunities
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
Advancing Women in Tech
Skills you'll gain: Product Management, Product Roadmaps, Product Strategy, Product Requirements, New Product Development, Product Lifecycle Management, Competitive Analysis, Customer Insights, Market Intelligence, Leadership, Innovation, Communication, Stakeholder Communications, Persona Development
In summary, here are 10 of our most popular customer success management courses
- Customer Centricity with Professor Jagdish Sheth:Â Kennesaw State University
- Supply Chain Management:Â Rutgers the State University of New Jersey
- Sales Force Management:Â West Virginia University
- Customer Insights: Quantitative Techniques:Â University of Illinois Urbana-Champaign
- Marketing: Customer Needs and Wants:Â IESE Business School
- Managing Customer Expectations with Jagdish Sheth:Â Kennesaw State University
- Opportunity Management in Salesforce:Â Salesforce
- ChatGPT for Project Management: Execution, Tracking, Success:Â Vanderbilt University
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Customer Centric Innovation:Â University of Illinois Urbana-Champaign