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Explore the CRM Course Catalog
HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Lead Generation, Customer Relationship Management (CRM) Software, Sales Management, Sales Strategy, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Customer Data Management, Business Analytics, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing
University of Michigan
Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Organizational Development, Automation, Workflow Management, Artificial Intelligence, Business Process Automation, Organizational Structure, Emerging Technologies, Customer Relationship Management, Ethical Standards And Conduct
Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Customer Service, Retail Sales, Verbal Communication Skills, Customer Relationship Management, Interpersonal Communications, Assertiveness, Empathy, Conflict Management, Emotional Intelligence, Problem Solving
HubSpot Academy
Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales, Lead Generation, Customer Analysis, Consultative Selling, Marketing Automation, Customer Relationship Management (CRM) Software, Email Marketing, Professional Networking
O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Personalized Service, Marketing Strategies, Business Analytics, Customer Acquisition Management, Customer Relationship Management, Consumer Behaviour
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
Coursera Project Network
Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Business Research, User Accounts
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Automation, Business Transformation, Artificial Intelligence and Machine Learning (AI/ML), Operational Excellence, Business Strategies, Performance Measurement, Ethical Standards And Conduct, Process Improvement, Solution Design, Business Marketing, Customer Support
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Operations, Sales Process, Sales Enablement, Sales Management, Sales Strategy, Sales Training, Sales Pipelines, ChatGPT, Business Ethics, Customer Relationship Management, Data-Driven Decision-Making, Emerging Technologies
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Relationship Management (CRM) Software, Digital Marketing, Email Marketing, Marketing Strategies, Social Media Strategy, Social Media Marketing, Marketing Channel, Search Engine Optimization, Marketing Effectiveness, Marketing Communications, Web Analytics and SEO, Content Marketing, Copywriting, Advertising, Advertising Campaigns, Integrated Marketing Communications, Customer Engagement, Marketing Analytics, Mobile Security, Consumer Behaviour
Coursera Project Network
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Engagement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Customer Communications Management, Goal Setting, Google Sheets, Marketing Strategies
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation
In summary, here are 10 of our most popular crm courses
- Informes de ventas con HubSpot: HubSpot Academy
- Generative AI Integration: Effects on Labor and Workforce: University of Michigan
- Maneja objeciones y clientes difíciles en retail: UBITS
- Inbound Sales: HubSpot Academy
- Introduction to Decision Science for Marketing: O.P. Jindal Global University
- GenAI for Customer Communication: Coursera Instructor Network
- Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera Project Network
- Maximizing the Generative AI Value: Coursera Instructor Network
- GenAI for Sales Operations Specialists: Coursera Instructor Network
- لوسائط الرقمية واستراتيجيات التسويق: University of Illinois Urbana-Champaign