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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      AWS Cloud Support Associate

      Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Technical Support, Web Applications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) and Cloud Fundamentals

      Skills you'll gain: Cloud Computing Architecture, Cloud Services, Peripheral Devices, Cybersecurity, Computing Platforms, Cloud Security, Cloud Technologies, Cloud Infrastructure, Network Troubleshooting, Data Storage, Software Development Life Cycle, Cyber Attacks, Technical Support, Security Awareness, Networking Hardware, Application Development, Computer Hardware, Information Technology, Cloud Computing, Databases

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Cybersecurity Analyst

      Skills you'll gain: Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Linux, Computer Security Incident Management, Database Management, Network Security, Networking Hardware, TCP/IP, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      26K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information​ ​Systems

      Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, Cloud Services, IT Management, Change Management, Information Technology, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, User Requirements Documents, Data Modeling, Enterprise Architecture, Portfolio Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) Fundamentals for Everyone

      Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Hardware Troubleshooting, Data Storage, Database Software, Operating Systems, Computer Networking, Computer Security Awareness Training, IT Infrastructure

      4.7
      Rating, 4.7 out of 5 stars
      ·
      202 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Data Engineering

      Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, IBM Cognos Analytics, MySQL, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Data Store, Jupyter, Generative AI, Professional Networking

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      59K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Data Analytics

      Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Warehousing, Apache Spark, Data Cleansing, Data Lakes, Data Visualization Software, Relational Databases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: New AI skills
      New AI skills
      G

      Google

      Google Project Management:

      Skills you'll gain: Quality Management, Project Management Life Cycle, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Professional Networking, Backlogs, Agile Software Development, Quality Assessment, Team Management, Project Documentation, Agile Methodology, Communication Planning, Change Management, Milestones (Project Management), Interviewing Skills

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      129K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Scrum Master

      Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Software Design, Scrum (Software Development), Information Technology, Agile Project Management, Software Engineering, Computer Hardware, Agile Methodology, Sprint Planning, Cloud Computing, Cloud-Native Computing, Software Development Methodologies, Network Troubleshooting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Hardware and Operating Systems

      Skills you'll gain: Peripheral Devices, Technical Support, Computer Hardware, Disaster Recovery, System Configuration, Hardware Troubleshooting, Microsoft Windows, Operating Systems, Linux, Networking Hardware, Computer Architecture, Mac OS, User Accounts

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft 365 Fundamentals

      Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft 365, Data Visualization, Presentations, Spreadsheet Software, Productivity Software, Collaborative Software, Data Import/Export, Microsoft Windows, Proofreading, Editing, Document Management, Technical Documentation, Writing, Data Entry, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.3K reviews

      Beginner · Specialization · 3 - 6 Months

    IT Support learners also search

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    1234…449

    In summary, here are 10 of our most popular it support courses

    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • AWS Cloud Support Associate: Amazon Web Services
    • Information Technology (IT) and Cloud Fundamentals: IBM
    • IBM Cybersecurity Analyst: IBM
    • Information​ ​Systems: University of Minnesota
    • Information Technology (IT) Fundamentals for Everyone: IBM
    • IBM Data Engineering: IBM
    • Introduction to Data Analytics: IBM
    • Google Project Management:: Google
    • IBM IT Scrum Master: IBM

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