Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation

Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Computer Networking, Information Technology, Technical Communication, Software Systems, Linux, Microsoft Windows

Skills you'll gain: Marketing Analytics, Social Media Marketing, Business Marketing, Digital Marketing, Marketing Channel, Social Media Management, Customer Engagement, Gmail, Marketing Strategy and Techniques, Target Audience, Content Creation, Customer Relationship Building

Skills you'll gain: IBM Cloud, Private Cloud, Data Loss Prevention, WordPress, Cloud Services, Application Deployment, Artificial Intelligence, Cloud Applications, Natural Language Processing, Business Process Automation, Customer Service

Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations

Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment

Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Ideation, User Centered Design, Mockups, Web Content Accessibility Guidelines

Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration

Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation

Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving

Skills you'll gain: Survey Creation, Market Research, Consumer Behaviour, Marketing, Research Design, Data Analysis, Marketing Strategy and Techniques, Marketing Psychology, Market Analysis, Research, Research Methodologies, Analysis, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making, Psychology