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Results for "customer complaint resolution"
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality, Restaurant Management, Product Knowledge, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Competitive Analysis
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Performance Measurement, Business Valuation, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Presentations, Team Building, Project Finance, Ideation, Target Market, New Product Development
Skills you'll gain: ChatGPT, Application Deployment, IBM Cloud, Artificial Intelligence, Self Service Technologies, Information Architecture, Business Process Automation, WordPress, Dashboard, Customer Service, Natural Language Processing
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
- Status: [object Object]
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
- Status: Free
Yale University
Skills you'll gain: Negotiation, Conflict Management, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Decision Making, Strategic Decision-Making, Strategic Communication
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
In summary, here are 10 of our most popular customer complaint resolution courses
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Food & Beverage Management: Università Bocconi
- Branding and Customer Experience:Â IE Business School
- Entrepreneurship:Â University of Pennsylvania
- Building AI Powered Chatbots Without Programming:Â IBM
- Call Center Customer Service:Â CVS Health
- Google Digital Marketing & E-commerce:Â Google
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce