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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • C

      Coursera Project Network

      Design a Business Model Canvas with Miro

      Skills you'll gain: Customer Analysis, Business Modeling, Customer Relationship Management, Dashboard, Business Process Modeling, Cost Benefit Analysis, Collaborative Software, Brainstorming, Data Visualization, Presentations, Coordinating, Entrepreneurship

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      كيفية قياس عائد الاستثمار للتسويق باستخدام منصة هاب سبوت

      Skills you'll gain: Dashboard, Return On Investment, HubSpot CRM, Marketing Effectiveness, Marketing Analytics, User Accounts, Marketing, Business Strategy, Business

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Create a buyer persona diagram for businesses with Creately

      Skills you'll gain: Persona Development, Business Marketing, Target Audience, User Accounts, Marketing, Customer Insights, Collaborative Software, Graphic Design, Market Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Harnessing HubSpot AI: Intelligent Marketing Success

      Skills you'll gain: Customer Insights, Blogs, Marketing, Email Marketing, Content Creation, HubSpot CRM, Content Marketing, Marketing Analytics, Marketing Strategies, Customer Engagement, AI Personalization, Lead Generation, Artificial Intelligence

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free
      Free
      D

      DeepLearning.AI

      Serverless Agentic Workflows with Amazon Bedrock

      Skills you'll gain: Serverless Computing, Agentic systems, API Gateway, Generative AI Agents, Amazon Web Services, Cloud Computing Architecture, Workflow Management, Prompt Engineering, Secure Coding, Customer Relationship Management, Data Ethics

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Mobile Marketing

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Online Advertising, Marketing Effectiveness, Marketing Strategies, Digital Advertising, Promotional Strategies, Social Media Marketing, Growth Strategies, Search Engine Optimization, Advertising Campaigns, Product Promotion, Drive Engagement, Advertising, Keyword Research, Business Metrics, Customer Engagement, Performance Metric

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      How to find customers by uploading contacts on Twitter

      Skills you'll gain: Microsoft Outlook, Customer Acquisition Management, Customer Relationship Management, Social Media, Email Marketing, Account Management, Gmail, Target Audience, Customer Engagement, Digital Marketing, Data Import/Export

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Work with Gemini Models in BigQuery

      Skills you'll gain: Generative AI, SQL, Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Customer Relationship Management, Workflow Management, Predictive Modeling

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Impulsa la productividad mediante la pila de tecnología

      Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      O

      O.P. Jindal Global University

      Introduction to Decision Science for Marketing

      Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Personalized Service, Customer Insights, Customer Acquisition Management, Advanced Analytics, Data-Driven Decision-Making, Marketing Strategies, Customer experience improvement, Customer Relationship Management, Consumer Behaviour

      Beginner · Course · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Operations Specialists

      Skills you'll gain: Sales Operations, Generative AI Agents, Sales Management, Sales Strategy, Sales, Sales Process, ChatGPT, Prompt Engineering, Data Ethics, Business Ethics, Data-Driven Decision-Making, Strategic Decision-Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Digital Channel Planning Strategy

      Skills you'll gain: Digital Marketing, Search Engine Marketing, Digital Media Strategy, Marketing Channel, Marketing Automation, Cross-Channel Marketing, Marketing Strategy and Techniques, Digital Advertising, Social Media Marketing, Google Ads, Email Marketing, Search Engine Optimization, Social Media Strategy, Pay Per Click Advertising, Marketing Communications, Paid media, Content Marketing, E-Commerce, Social Media Campaigns, Demand Generation

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Design a Business Model Canvas with Miro: Coursera Project Network
    • كيفية قياس عائد الاستثمار للتسويق باستخدام منصة هاب سبوت: Coursera Project Network
    • Create a buyer persona diagram for businesses with Creately: Coursera Project Network
    • Harnessing HubSpot AI: Intelligent Marketing Success: Coursera Project Network
    • Serverless Agentic Workflows with Amazon Bedrock: DeepLearning.AI
    • Mobile Marketing: Simplilearn
    • How to find customers by uploading contacts on Twitter: Coursera Project Network
    • Work with Gemini Models in BigQuery: Google Cloud
    • Impulsa la productividad mediante la pila de tecnología: Salesforce
    • Introduction to Decision Science for Marketing: O.P. Jindal Global University

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